77% of Mobile Shopping Carts Are Abandoned [2026]

Mobile shopping carts are abandoned at a 77.06% rate, against 66.39% on desktop, in the most recent full device breakdown from Dynamic Yield’s live eCommerce Benchmarks dashboard, a snapshot dated July 2024. The gap between mobile and desktop checkout has persisted for at least a decade, even as mobile devices came to carry the majority of all online shopping traffic.

For a store owner, that combination is the real story: the channel with the worst completion rate is also the channel most shoppers now use first.

What percentage of mobile shopping carts are abandoned?

77.06% of carts started on a mobile device are abandoned before checkout completes, compared with 66.39% on desktop and 70.01% on tablet, according to Dynamic Yield’s eCommerce Benchmarks dashboard as accessed via Oberlo’s July 2024 update. The tool draws on more than 200 million monthly unique users and 300 million total sessions tracked across device, location, and industry, per Dynamic Yield’s own methodology disclosure when the benchmark tool launched.

Because this is a rolling, continuously updated dashboard rather than a single fixed study, the exact percentage moves between snapshots. A separate citation of the same dashboard, published by SellersCommerce in May 2025, measured mobile abandonment at 75.5%, roughly 1.5 points lower than the July 2024 figure above. Both numbers point at the same underlying pattern: mobile consistently runs highest.

Figure 1: Cart abandonment rate by device, ranked highest to lowest. Source: Dynamic Yield eCommerce Benchmarks dashboard, snapshot dated July 2024, as cited by Oberlo.

The blended average across all three devices in the July 2024 snapshot was 73.94%, close to Baymard Institute’s independent, all-device 50-study average of 70.22%. That agreement between two differently built datasets is a reasonable check that the overall magnitude is right, even if the device-level split should be read as approximate.

Figure 2: Share of carts abandoned versus completed at checkout, blended across mobile, tablet, and desktop. Source: Dynamic Yield eCommerce Benchmarks dashboard, July 2024 snapshot.

Why is mobile cart abandonment higher than desktop?

No single study isolates a device-specific cause with a published percentage, so this section is qualitative rather than another statistic. Baymard Institute’s checkout usability research, built from 25 rounds of qualitative testing across more than 4,400 recorded sessions, has repeatedly found that long forms are harder to complete on a phone: typing, editing, and correcting a mistyped field all take longer with a touch keyboard than a physical one, and a shopper who mistypes a card number or address on mobile is more likely to give up rather than retype it.

The same top-line reasons that drive abandonment on any device also apply to mobile, they just have less room to be forgiven. Baymard’s survey of checkout abandonment reasons found 40% of shoppers cite extra costs revealed late in checkout as their top reason, 20% cite slow delivery, and 13% cite an unsatisfactory returns policy. A shopper already fighting a small screen and a slow mobile connection has less patience left for a surprise shipping fee or a returns page they cannot find. Publishing a clear refund policy that a mobile visitor can actually read on a five-inch screen removes one of those friction points before it costs you the sale. For the complete, ranked list of all eight abandonment reasons Baymard tracks, see our breakdown of why shoppers abandon carts.

One takeaway holds regardless of which specific friction point is measured: mobile checkout has less room for error than desktop checkout, so every unnecessary field or unclear policy costs more on a phone.

Has the mobile-desktop abandonment gap changed since 2015?

Not in a straight line. Barilliance measured mobile abandonment at 85.65% against 73.07% on desktop in 2015, a 12.58-point gap, then narrower at 80.79% against 73.93% in 2019, a 6.86-point gap. Dynamic Yield’s July 2024 snapshot put the gap back up to 10.67 points, so the trend is not a steady march toward parity between devices.

Year	Mobile	Desktop	Gap (points)	Source
2015	85.65%	73.07%	12.58	Barilliance
2019	80.79%	73.93%	6.86	Barilliance
2024	77.06%	66.39%	10.67	Dynamic Yield, via Oberlo

Figure 3: The device gap across three measurement points spanning nearly a decade. Sources: Barilliance (2015, 2019); Dynamic Yield eCommerce Benchmarks, via Oberlo (2024).

Each of these three figures comes from a different measurement method and vendor, so the year-over-year change should be read as a rough directional signal rather than a precise trend line. What holds across all three points is the ranking itself: mobile has abandoned at a higher rate than desktop in every measurement we could trace back to a named source, across nearly ten years of checkout redesigns industry-wide.

How much of ecommerce sales now happens on mobile, despite the higher abandonment rate?

Mobile’s share of global ecommerce sales rose from 43% in 2018 to roughly 60% projected for 2026, according to Statista data compiled by Oberlo. In other words, the channel with the worst completion rate is also the channel carrying the majority of shopping traffic, a gap that has only widened as mobile’s share climbed every year in the series.

Figure 4: Mobile’s growing share of global ecommerce sales; the 2026 figure is Statista’s projection. Source: Statista, via Oberlo.

This is why a store cannot simply route around mobile’s higher abandonment rate by nudging traffic toward desktop. Most shoppers now start, and often finish, on a phone, so the checkout that most needs fixing is also the checkout carrying the most revenue.

How does mobile abandonment compare once traffic share is factored in?

Ranking devices by abandonment rate alone hides which device actually matters most to a store’s revenue. Plotting abandonment rate against approximate traffic share puts mobile in the highest-stakes position: high abandonment and high volume at the same time, while desktop sits in the lower-risk corner with less volume and a lower abandonment rate.

Figure 5: Mobile sits in the highest-stakes quadrant, combining the highest abandonment rate with the largest share of traffic. Source: TCT editorial synthesis of the device and traffic-share figures cited above.

Desktop’s lower abandonment rate matters less to total revenue every year, simply because fewer shoppers start there. A store that only optimizes its desktop checkout is polishing the smaller half of its funnel.

The Bottom Line

Mobile checkout abandons at a 77.06% rate, roughly 11 points above desktop’s 66.39%, in the most recent full device breakdown available from Dynamic Yield’s rolling eCommerce Benchmarks dashboard. That gap has existed for at least a decade and has not closed in a straight line, even as the checkout experience across the industry has been redesigned repeatedly. What has changed is the stakes: mobile now carries roughly 60% of ecommerce sales, so the device with the worst completion rate is also the one that decides most of a store’s revenue. A shorter mobile checkout, fewer required fields, and a returns policy a phone user can actually find before they buy are the practical levers a store still controls.

Frequently Asked Questions

What percentage of mobile shopping carts are abandoned? 77.06%, according to the July 2024 snapshot of Dynamic Yield’s eCommerce Benchmarks dashboard, versus 66.39% on desktop and 70.01% on tablet. A later May 2025 snapshot of the same rolling dashboard put mobile abandonment at 75.5%, so treat the exact figure as directional rather than fixed.

Why is mobile cart abandonment higher than desktop? No single study isolates the cause by device, but Baymard Institute’s checkout research notes that small screens and slower typing make form fields, especially payment and shipping details, more error-prone on mobile. The same top-line reasons that drive all abandonment, extra costs (40%), slow delivery (20%), and an unsatisfactory returns policy (13%), compound faster when a shopper is already fighting a cramped keyboard.

Has the mobile-desktop abandonment gap gotten smaller since 2015? Not consistently. Barilliance measured a 12.58-point gap in 2015 (85.65% mobile versus 73.07% desktop) and a 6.86-point gap in 2019 (80.79% versus 73.93%). Dynamic Yield’s July 2024 snapshot put the gap back up to 10.67 points (77.06% versus 66.39%), so the gap has moved around rather than closing in a straight line.

Does mobile still dominate ecommerce despite the higher abandonment rate? Yes. Mobile’s share of global ecommerce sales rose from 43% in 2018 to roughly 60% projected for 2026, per Statista data compiled by Oberlo. Retailers cannot route around mobile’s higher abandonment rate by pushing traffic to desktop, because most of their traffic no longer arrives there.

Sources and References

1. Oberlo, citing Dynamic Yield eCommerce Benchmarks. Cart abandonment rate by device. Snapshot dated July 2024.
2. SellersCommerce. (2025). Shopping cart abandonment statistics, citing Dynamic Yield. Snapshot dated May 2025.
3. Barilliance. Cart abandonment rate statistics by device, 2015 and 2019 measurement points.
4. Baymard Institute. Cart abandonment rate statistics, compilation of 50 studies, 2006 to 2025.
5. Baymard Institute. How to reduce cart abandonment, checkout usability research and mobile form-field friction.
6. Oberlo, citing Statista. Mobile share of global ecommerce sales, 2018 to 2026 projected.
7. PRWeb. (2020). Dynamic Yield launches eCommerce Benchmarks, methodology disclosure: 200M+ monthly unique users, 300M+ sessions.

Note: All figures verified as of July 2026. The device-level abandonment figures come from a rolling benchmark dashboard and should be treated as directional; headline figures are refreshed at least twice a year.