Retail Chargebacks Rose 233% in 2025: Industry Rates
Retail e-commerce chargeback rates rose 233% year over year in 2025, the sharpest jump of any category Sift tracked in its Q4 2025 Digital Trust Index. Here is the 2025-2026 data on how chargeback rates and dispute costs vary by industry, and why so many widely-cited 'rate by industry' tables are older than they look.